FAQ.
Please read through this FAQ before asking me a question! A lot of questions could be answered with it, and it'll save everyone a bunch of time. If you'd like to know something that is not on this list, feel free to e-mail me at;
Payment & Pricing
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What payment methods do you accept?
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I accept Paypal only.
How much are your plushies?
It depends on the type of plush! I make everything from pokemon to humans. Please check out my commission information and pricing here or e-mail me at commission@serenity-sama.com for a quote.
You have a _____ plushie in your gallery, can I buy it?
Probably not. Most plushies in my gallery are commissions I’ve done for other people, meaning they’ve been sold already. Unless it says otherwise in the description, I have no pre-made plushies to sell. Please see my store for any plush available or pre-orders ready for purchase.
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What currency are your prices in?
My prices are in US currency.
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General Plush Questions
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Can you make original characters?
Yes, I can make original characters if you have enough reference pictures.
Can you make plushies based on real people?
Yes, I can! There are a couple in my gallery, and as long as I have enough reference pictures I can make ones based on real people
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How long does it usually take you to complete a plushie?
It depends how much I’m working, and how busy I am with my own projects. Usually a couple of weeks for one, depending on the complexity.
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Are your plushies safe for children?
No. My plushies are not meant for children under the age of 12. They are meant for light-handling and for display only. They are not meant to be used as toys, as they are NOT toys at all.
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Ordering
How do I order a plushie?
If my plushie commissions are open, please refer to this page.
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When are your plushie commissions going to be open?
Again, it depends how busy I am with everything thing else. It’ll be posted in my journal a week or so before I do open them, so the best thing to do is watch me so you’re updated.
Can you note/message me when your plushie commissions will be open?
No. I’m sorry, but I don’t have time to do that. It will be posted in my journal a week ahead of time when I’ll be opening, then again when I do.
Can you make me a plushie for a certain date/occasion?
Yes, I can, but make sure you tell me while ordering and at least two, three months in advance. If you don’t let me know when you order (this has happened before) I won’t be able to get it to you on time.
I see you posting about pre-orders, how do I get one?
Pre-orders are done through my shop which can be found here; www.serenity-sama.com/store Like with commissions, a time and date will be announced before hand. If there are no listings in my shop, no pre-orders are available. Whatever is in my shop is what I am offering at this time.
What is your Etsy shop link?
Do you ship to ______?
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I ship world wide.
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Materials and Equipment
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Can I get a pattern for _______?
I’m sorry but no. Unless I have a tutorial up, I’m not comfortable giving out any of
my patterns. They’re like line art to a plush artist.
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What do you make your eyes/faces on your plushies from?
I embroider my eyes. I used to use fabric transfers for the eyes and faces. I got the Staples brand since they’re cheaper than the other ones. You just print them out, cut them out, and then iron them on. Sometimes I use black safety eyes and hand stitch the mouths.
What type of sewing machine do you have?
I have a Janome Memorycraft 9700 which is also an embroidery machine, and another embroidery machine; Brother PE-770.
What kind of embroidery software do you use?
I use Stitch Era Universal to make my embroidery files.
Where do you get your minky fabric from?
I get it from a few different places! I use www.minkyboutique.com, fabric.com, and sometimes my local Joanns. I get short pile minky for my stacking plush from Hopen Textiles; https://hopentex.aliexpress.com/store/1724559?spm=2114.12010612.100004.2.3aaaf454eulNhq
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What kind of embroidery thread do you use?
I use two kinds right now, guttterman and sulky.
What kind of fabric do you use for humans/where do you get your skin fabric?
I use deer suede fabric for human plush, my default color is chamois and I purchase it at http://dollmakersjourney.com/fabrics.html
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Costumes
Do you do costume commissions?
No, I do not.
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Where do you get your wigs?
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I buy most of my wigs from Arda-Wigs.
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Where do you get your contacts?
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I get my contacts from http://www.uniqso.com/ and www.pinkyparadise.com